With a wealth of experience in visitor services, Andrea was seen as the ideal candidate to enhance the visitor experience at the National Park Visitor Centre and ensure the business has a sustainable future ahead.
After gaining a degree in Business Management from Southbank University, London, Andrea was Visitor Services Manager and took control of customer services at the fast paced London tourist attraction the Millennium Dome. She went on to take up the position of Operations Manager at David Lloyd Leisure in Cardiff, later followed by a two year stint as Hotel General Manager of the Holiday Inn Express at Cardiff Airport. Most recently she has been co-ordinating the activities of cancer researchers within Cardiff University.
Andrea, who has a three year old son, Ruan, with her husband Neil, said: “I see this role as a fantastic opportunity to make the National Park Visitor Centre a flagship destination in the National Park and something to be proud of. I want to make sure people see the value of the Visitor Centre and ensure that it’s part of our heritage and something that is indispensable for the local community and visitors.
“There’s great locally produced and locally sourced food available in the Tea Rooms, and you can never get tired of the view looking out onto the Central Beacons from the Visitor Centre. There’s so much potential here. I’m really excited about the role and I’m looking forward to getting stuck in and meeting existing and new visitors to the centre.”
John Cook, Chief Executive of Bannau Brycheiniog National Park Authority, said: “The National Park Authority has been keen to provide an improved experience for visitors to the National Park and to generate both new and existing sources of income to allow us to fund improvement projects throughout the National Park. Andrea has a proven track record of managing visitor services at a number of top tourist attractions and leading businesses, and I’m excited about the positive influence that she will have in further enhancing the experience of visitors and residents to the National Park Visitor Centre.”
The National Park Visitor Centre and Tea Rooms is situated just off the A470 outside of Libanus near, Brecon, and is a great hub to get information about walks around the adjacent Mynydd Illtud Common and the nearby Central Beacons, as well as routes and activities across the National Park.